PRIVACY POLICY

Effective Date: January 1, 2025

Central Liberty Properties LLC ("Central Liberty Properties," "Company," "we," "our," or "us") respects your privacy and is committed to protecting the information you provide when visiting our websites, communicating with us, requesting services, receiving estimates, applying for employment, subscribing to marketing communications, or otherwise interacting with our business.

This Privacy Policy explains how we collect, use, disclose, and protect your information.

INFORMATION WE COLLECT

We may collect the following categories of information:

Personal Information

  • Name
  • Company name
  • Job title
  • Mailing address
  • Service address
  • Email address
  • Phone number
  • Mobile phone number
  • Billing information
  • Account information
  • Employment application information
  • Any information voluntarily submitted through forms, emails, text messages, chats, or customer support requests

Website Usage Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Referring website
  • Pages viewed
  • Session duration
  • Clickstream activity
  • Geographic region
  • Website interaction metrics

Marketing and Advertising Data

We may collect information through:

  • Google Analytics
  • Google Ads
  • Meta/Facebook Pixel
  • LinkedIn Insight Tag
  • Call tracking platforms
  • CRM systems
  • Marketing automation systems
  • Cookie technologies
  • Similar tracking technologies

HOW WE USE INFORMATION

We may use collected information to:

  • Provide requested services
  • Deliver estimates and proposals
  • Process transactions
  • Schedule service appointments
  • Respond to inquiries
  • Manage customer relationships
  • Improve website functionality
  • Analyze website performance
  • Conduct marketing campaigns
  • Send newsletters and promotions
  • Deliver SMS notifications
  • Improve customer service
  • Maintain security and prevent fraud
  • Comply with legal obligations

ARTIFICIAL INTELLIGENCE AND AUTOMATION

We may utilize artificial intelligence (AI), machine learning tools, chatbots, automated scheduling systems, CRM automation platforms, and similar technologies to improve customer service, communication efficiency, operational effectiveness, and marketing performance.

Information submitted through our website, forms, email communications, text messaging systems, or customer interactions may be processed using such technologies.

We do not use AI systems to make solely automated decisions that produce legal or similarly significant effects on individuals without appropriate human review.

COOKIES AND TRACKING TECHNOLOGIES

We use cookies, pixels, tags, and similar technologies to:

  • Operate our website
  • Remember preferences
  • Measure advertising effectiveness
  • Analyze website traffic
  • Improve user experience
  • Deliver targeted advertising

You may disable cookies through your browser settings; however, portions of our website may not function properly.

TEXT MESSAGING (SMS) POLICY

SMS Consent

By providing your mobile phone number and opting in, you consent to receive text messages from Central Liberty Properties LLC.

No mobile information will be shared with third-party affiliates for marketing and promotional purposes.

These messages may include:

  • Appointment confirmations
  • Service updates
  • Weather-related service notifications
  • Snow and ice event communications
  • Account notifications
  • Estimate follow-ups
  • Customer support messages
  • Promotional and marketing messages (when consented)

Consent to receive SMS messages is not a condition of purchase.

Message Frequency

Message frequency varies based on your relationship with us and the services requested.

Message and Data Rates

Message and data rates may apply according to your wireless carrier plan.

Opt-Out Instructions

You may opt out at any time by replying STOP to any message you receive. You may receive a confirmation message after opting out.

Help Instructions

For assistance, reply HELP or contact us at:

Phone: (Insert Company Phone Number)
Email: (Insert Company Email)

SMS Data Sharing

Mobile information will not be sold, rented, shared, or disclosed to third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors, service providers, or technology platforms is limited solely to supporting business operations and message delivery.

HOW WE SHARE INFORMATION

We may share information with:

  • Employees and authorized personnel
  • Contractors and subcontractors
  • Service providers
  • CRM providers
  • Payment processors
  • Website hosting providers
  • Marketing service providers
  • Analytics providers
  • Legal advisors
  • Government agencies when legally required

We do not sell personal information.

We do not share mobile phone numbers with third parties for their independent marketing purposes.

DATA SECURITY

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

While we strive to protect information, no method of transmission or storage is completely secure and we cannot guarantee absolute security.

DATA RETENTION

We retain information only for as long as reasonably necessary to:

  • Provide services
  • Maintain business records
  • Meet contractual obligations
  • Resolve disputes
  • Comply with legal requirements

Retention periods may vary depending on the nature of the information and applicable laws.

YOUR PRIVACY RIGHTS

Depending on your state of residence, you may have rights regarding your personal information, including:

  • Access
  • Correction
  • Deletion
  • Data portability
  • Limitation of processing
  • Withdrawal of consent

To submit a privacy request, contact us using the information below.

THIRD-PARTY WEBSITES

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Users should review the privacy policies of any third-party websites they visit.

CHILDREN'S PRIVACY

Our services are intended for businesses and adults. We do not knowingly collect information from children under the age of 13. If we become aware that personal information has been collected from a child under 13, we will take reasonable steps to delete such information.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Changes become effective when posted on this page. Continued use of our website after updates constitutes acceptance of the revised policy.

CONTACT US

Central Liberty Properties LLC
Website: https://www.centrallibertyproperties.com
Email: privacy@centrallibertyproperties.com
Phone: (Insert Company Phone Number)
Mailing Address: Central Liberty Properties LLC (Insert Company Mailing Address)

NOTICE FOR CALIFORNIA RESIDENTS

California residents may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including rights to:

  • Know what personal information is collected
  • Request deletion of personal information
  • Correct inaccurate information
  • Limit certain uses of sensitive information
  • Request disclosure regarding data practices

We do not sell personal information as defined by applicable California law.